What data this covers
When a business connects a Facebook Page or an Instagram professional account to Sirrx, we store data received from Meta: Page/account profile information, posts and media, insights metrics, comments, direct messages and their senders' public name and profile picture, advertising metrics, and encrypted access tokens. See the Privacy Policy for details.
Option 1 — Remove the app in Facebook or Instagram
- Facebook: open Settings & privacy → Settings → Apps and Websites (for Pages managed in Business Suite: Business Integrations).
- Instagram: open Settings → Apps and websites (or Business integrations).
- Find Sirrx and click Remove.
Meta notifies Sirrx automatically, and all data received through that connection is deleted within 30 days. You will receive a confirmation code that can be checked on this page.
Option 2 — Disconnect inside Sirrx
- Sign in to Sirrx as an organisation administrator.
- Go to M-Core → Integrations.
- Click Disconnect on the Facebook or Instagram connection and choose delete data.
Facebook and Instagram connections are independent — disconnect each one you want removed.
Option 3 — Request by email
Send a request to info@sirx.tj with the subject "Data deletion request" and include the name of your Facebook Page or Instagram account (or, if you are a person who messaged a business, your public profile name). We will confirm and delete the data within 30 days.
Check request status
If you received a confirmation code, open https://sirx.tj/data-deletion?id=YOUR_CODE to see its status.
Contact
- Company: [LEGAL COMPANY NAME]
- Legal address: [LEGAL ADDRESS]
- Phone: [PHONE]
- Email: info@sirx.tj
- Website: https://sirx.tj